Delivery & Returns
We are pleased to offer free postage and packing on all UK orders over £20. We use Royal Mail for this, please allow 5-7 working days for delivery.
We have a morning dispatch so depending on what time you placed your order it will usually be dispatched the next working day from us receiving it.
You will receive email updates from us as your order is processed, definitions explained below:
Awaiting Packing - your order has been successfully placed and is awaiting packing.
Awaiting Dispatch - your order has been packed and is awaiting pickup by Royal Mail.
Dispatched - your order has been dispatched and will be with you shortly.
We will ship to most EU and EFTA countries as well as Australia, Canada, New Zealand and the United States.
International shipping is calculated at the checkout and you can also use the shipping calculator tool in the Shopping Basket.
For countries outside the EU please see the Ex VAT prices. You do not have to pay UK/EU VAT (sales tax) which will be deducted at the checkout after you enter your address details.
If you are ordering a magazine that is subject to UK export controls we will arrange any UK export licenses for you at no extra charge as part of your order.
Items listed UK delivery only are subject to specific UK or US export restrictions, meaning we can't ship them outside of the UK at present, though the restrictions do change.
If you need papers or permits including in the shipment we are happy to include these, please contact us before ordering and email these to us as a PDF so we can have them printed and ready to include.
If you would like to confirm whether we can ship to your country or have any questions please drop us a line.
Wrong fit? Don't like the colour? No problem.
Whatever the reason, you can return your order to us within 60 days for a refund or replacement.
If you need to return something please contact us for our return address.
- We will accept all returns within 60 days of delivery, whatever the reason.
- Refunds will be provided on items returned in their original condition, without wear, damage or modification.
- Please include the original packaging if you still have it.
- Refunds will always be refunded back to your original payment method.